Trying to book a flight with the university's travel agent. It's already taken two days to get my budget code back on to their system. Today, I almost book a flight, but my passport is at home and I can't complete the booking without it. No worries, I think. I'll just make the booking when I get home. No chance. Clicking on my choice of flight, the website tells me I cannot proceed with this option because it is out of office hours. What, so the computers get to go home in the evenings !?!